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THE PROCESS OF PROGRAM EVALUATION

Step |

Statement of ébjectives

in Operational terms \-
. NY

Step 2

Change in techniques, procedures
or services necessary to
. accomplish objective
Step 5

Interpretations
1. have changes occurred
2, have objectives been met
3. what are implications for service i

Step 3

Selection of characteristics or variables
measures of problem
measures of process

measures of outcome
/

Strategy of data collection
choice of method
design of study
1. before and after study
2.° program comparison
3. controlled trial

Step 4