Listening to Californians with low incomes : how they experience the health care system and what it means for the future Joynt, Jen, author. Rabinowitz, Lucy, author. Catterson, Rebecca, author. COVID-19 Health Care Surveys Poverty Health Services Accessibility Mental Health Services Social Determinants of Health Stress, Psychological Telemedicine The COVID-19 pandemic has upended the lives of most Californians, and caused significant impacts to the physical, emotional, and financial well-being of all residents, especially those with low incomes. To better understand how the pandemic impacted the health and health care experiences of Californians with low incomes, the California Health Care Foundation (CHCF) and NORC at the University of Chicago, a national research organization, conducted a statewide survey of California residents who had received care since March 2019, with an oversampling of residents with low incomes (defined as below 200% of the federal poverty level). The survey, conducted in the summer of 2020, asked respondents about their health care concerns, experiences, and access before and during the COVID-19 pandemic. Survey findings were supplemented with qualitative findings from interviews conducted with 37 survey respondents with low incomes and with 10 health care experts. [Oakland, CA] : California Health Care Foundation, May 2021 California HealthCare Foundation, issuing body. Technical Report Text Illustrations 1 online resource (1 PDF file (41 pages)) nlm:nlmuid-9918333180606676-pdf 9918333180606676 http://resource.nlm.nih.gov/9918333180606676 English California United States Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY-NC-ND license. https://creativecommons.org/licenses/by-nc-nd/3.0