Measuring the impact of patient portals : what the literature tells us Community Participation Delivery of Health Care -- methods Electronic Health Records Patient-Centered Care This report examines published peer-reviewed studies and other research documenting the implementation of patient portals and their impact on health care delivery. It is intended to inform the work of health care providers--particularly safety-net organizations--as they plan and implement patient portals and develop measurement strategies for assessing their impact on patient care. The paper is part of a larger CHCF initiative to engage early-adopter safety-net clinics in planning, implementation, and evaluation of patient portals to improve patient and family engagement, clinical outcomes, and operational efficiency. Oakland, Calif. : California HealthCare Foundation, [2011] Emont, Seth. California HealthCare Foundation. Technical Report Text nlm:nlmuid-101567346-pdf 101567346 http://resource.nlm.nih.gov/101567346 English California United States Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. https://creativecommons.org/licences/by/4.0