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VA health care: Actions needed to improve information reported on mobile medical units : report to the ranking member Committee on Veterans’ Affairs U.S. Senate
VA health care: Actions needed to improve information reported on mobile medical units : report to the ranking member Committee on Veterans’ Affairs U.S. Senate
Why GAO did this study. Mobile medical units are vehicles equipped to deliver clinical services in self-contained environments away from parent facilities. Congress included a provision in the Veterans Access, Choice, and Accountability Act of 2014 for VA to develop operational requirements for these units and annually report on performance against those requirements. GAO was asked to review VA’s mobile medical units. This report’s objectives include examining the information VA reports to Congress on the units’ operations and performance. GAO reviewed VA’s annual reports to Congress for 2018 through 2023, VA policies, and data for fiscal year 2022. GAO also interviewed officials from the Veterans Health Administration’s Office of Emergency Management and from five regional networks and the 12 VA medical centers in those regional networks about their 20 units. Regional networks were selected for variation in geographic location and number of units, and to include a mixture of rural and urban VA medical centers. GAO also interviewed representatives from two veterans service organizations. What GAO recommends. GAO is making two recommendations to VA: (1) assess the reliability of data it reports on mobile medical units and ensure their reliability, and (2) include contextual information about unit operations in its reports to Congress. VA concurred or concurred in principle with GAO’s recommendations and identified steps it plans to take to address them.
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