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Veterans health care: Staffing challenges and recommendations for improvement : testimony before the Subcommittee on Health and Subcommittee on Oversight and Investigations, Committee on Veterans' Affairs, House of Representatives
Veterans health care: Staffing challenges and recommendations for improvement : testimony before the Subcommittee on Health and Subcommittee on Oversight and Investigations, Committee on Veterans' Affairs, House of Representatives
Staffing challenges and recommendations for improvement: testimony before the Subcommittee on Health and Subcommittee on Oversight and Investigations, Committee on Veterans' Affairs, House of Representatives
Contributor(s):
United States. Government Accountability Office, issuing body. United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Health, addressee. United States. Congress. House. Committee on Veterans' Affairs. Subcommittee on Oversight and Investigations, addressee.
Publication:
Washington, DC : United States Government Accountability Office, May 17, 2023
Why GAO did this study. GAO’s past work has shown that an agency’s workforce plays a central role in transforming an agency into a high-performing organization. Recent legislative changes that increased the number of veterans eligible for certain services significantly affect VHA’s staffing efforts. Growth in veterans’ demand for community care and mental health services has posed challenges for maintaining an adequate workforce for programs in these areas. VHA is also in the midst of modernizing its human resources functions, including key onboarding tasks that help ensure those working in VA medical facilities are, for example, free of problematic background issues. This statement describes GAO’s recent work, including recommendations GAO has made to VHA, on (1) staffing needs for its community care program; (2) recruiting and retaining staff for its programs that integrate mental health care within primary care settings; and (3) monitoring its new hire onboarding tasks. This statement is based on three GAO reports issued between September 2020 and January 2023 (GAO-20-643, GAO-23-105372, and GAO-23-105706). GAO also reviewed VA documentation on steps taken to address GAO’s recommendations.
Copyright:
The National Library of Medicine believes this item to be in the public domain. (More information)