Factors contributing to reductions in patient wait times at Indian Health Service emergency department facilities: a mixed-methods assessment

Factors contributing to reductions in patient wait times at Indian Health Service emergency department facilities: a mixed-methods assessment

Collection:
Health Policy and Services Research
Series Title(s):
ASPE research report
Contributor(s):
United States. Department of Health and Human Services. Office of the Assistant Secretary for Planning and Evaluation. Office of Health Policy, issuing body.
Publication:
Washington, D.C. : Office of the Assistant Secretary for Planning and Evaluation, Office of Health Policy, 2023
Language(s):
English
Format:
Text
Subject(s):
Access to Primary Care -- statistics & numerical data
Emergency Medical Services -- standards
Emergency Service, Hospital -- standards
Primary Health Care -- standards
Waiting Lists
United States
United States. Indian Health Service
Genre(s):
Technical Report
Abstract:
In 2016, the Government Accountability Office (GAO) published a report recommending that the Indian Health Service establish and communicate agency-wide standards for patient wait times. In response to the GAO recommendations, in September 2017, IHS established and published standards for patient wait times for primary care and urgent care in direct service facilities. This report discusses findings of a mixed-methods assessment that included a quantitative analysis of changes in wait times after the 2016 GAO report and qualitative research to provide context around the findings and identify promising practices that can help improve timely access to care at IHS direct service facilities.
Copyright:
The National Library of Medicine believes this item to be in the public domain. (More information)
Extent:
1 online resource (1 PDF file (18 pages))
Illustrations:
Illustrations
NLM Unique ID:
9918609775906676 (See catalog record)
Permanent Link:
http://resource.nlm.nih.gov/9918609775906676