A patient-centered approach to optimizing ambulatory access: insights from leaders in academic medicine

A patient-centered approach to optimizing ambulatory access: insights from leaders in academic medicine

Collection:
Health Policy and Services Research
Author(s):
Carder, Danielle, author
Spatafora, Nicole, author
Shipman, Scott, author
Sherrill, Marilyn, author
Dean, Robert, author
Contributor(s):
Association of American Medical Colleges, issuing body.
Vizient, Inc., issuing body.
Publication:
Washington, DC : Association of American Medical Colleges, May 2021
Language(s):
English
Format:
Text
Subject(s):
Ambulatory Care Facilities
Health Services Accessibility
United States
Genre(s):
Technical Report
Abstract:
Facilitating access to care for patients is focused on ensuring timely, necessary, and appropriate health care services. Improving access to care is a strategic priority for most academic health systems and a challenge for nearly all. To support systems in meeting that challenge, the AAMC and Vizient sought insights from ambulatory care leaders, physicians, and staff in academic medical centers (AMCs) whose organizations’ access performance has been exemplary. A standard method was used to select the organizations from participants in the AAMC-Vizient Clinical Practice Solutions Center (CPSC) that submit data to the Vizient Ambulatory Quality and Accountability (AQA) Scorecard. Five academic health systems ranking in the top 10 for the AQA Access domain from 2016 to 2018 were identified for study. In-person site visits with executive leaders, clinical leaders, and frontline providers were conducted to better understand the strengths, opportunities, effectiveness, and efficiency of access operations.
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY-NC-ND license. (More information)
Extent:
1 online resource (1 PDF file (ii, 42 pages))
Illustrations:
Illustrations
NLM Unique ID:
9918417887406676 (See catalog record)
Permanent Link:
http://resource.nlm.nih.gov/9918417887406676