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VA health care: veterans’ use of long-term care is increasing, and VA faces challenges in meeting the demand : report to Congressional committees
VA health care: veterans’ use of long-term care is increasing, and VA faces challenges in meeting the demand : report to Congressional committees
Why GAO did this study. Veterans rely on long-term care to address a broad spectrum of needs, from providing occasional help around the house to daily assistance with eating or bathing to round-the-clock clinical care. Veterans’ eligibility for this care is primarily based on their service-connected disability status, among other factors. Congress included a provision in statute for GAO to review VA’s long-term care programs. This report (1) describes the use of and spending for VA long-term care and (2) discusses the challenges VA faces in meeting veterans’ demand for long-term care and examines VA’s plans to address those challenges. GAO reviewed VA documents, such as strategic planning documents for long-term care programs and analyzed VA utilization and expenditure data for fiscal years 2014 through 2018 (the latest available at the time of the review) and projected data through 2037. GAO also interviewed officials from VA, including officials from VA’s GEC, which is responsible for overseeing long-term care programs; and from Veterans Service Organizations. What GAO recommends. GAO is making three recommendations, including that VA develop measurable goals for its efforts to address key challenges in meeting the demand for long-term care. VA concurred with GAO’s recommendations and identified actions it will take to implement them.
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