Window shopping on Healthcare.gov and the state-based marketplaces: more consumer support is needed

Window shopping on Healthcare.gov and the state-based marketplaces: more consumer support is needed

Collection:
Health Policy and Services Research
Author(s):
Baker, Tom, author
Beatty, Adrienne, author
Nirenburg, Gabbie, author
Weiner, Janet, author
Contributor(s):
Leonard Davis Institute of Health Economics, issuing body.
Robert Wood Johnson Foundation, issuing body.
Publication:
[Philadelphia, PA] : Leonard Davis Institute of Health Economics, December 2014
Language(s):
English
Format:
Text
Subject(s):
Health Care Reform -- legislation & jurisprudence
Insurance Coverage -- legislation & jurisprudence
Insurance, Health -- legislation & jurisprudence
United States
United States.
Genre(s):
Technical Report
Abstract:
This data brief examines the window-shopping experience that consumers encountered on each health insurance marketplace website during the first two weeks of the Affordable Care Act's second open enrollment period. The marketplaces have made some progress toward adopting the recommended "Top 5 Rules for Decision Support." Shoppers found plenty of sorting and filtering options, but insufficient information about providers and little true decision support. Although there is still a long way to go, there are grounds for optimism about further progress for the next open enrollment period.
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
Extent:
1 online resource (1 PDF file (5 pages))
Illustrations:
Illustrations
NLM Unique ID:
101658026 (See catalog record)
Permanent Link:
http://resource.nlm.nih.gov/101658026