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Safe intrahospital transport of the non-ICU patient using standardized handoff communication
Safe intrahospital transport of the non-ICU patient using standardized handoff communication
The intrahospital transport of the non-intensive care unit (ICU) patient is often performed by unlicensed hospital personnel who frequently encounter patient condition changes requiring immediate intervention. Healthcare organizations have increasingly recognized the benefits of using a standardized handoff process particularly when patients are transported from one care area to another. Of the 2,390 patient transport reports submitted to the Pennsylvania Patient Safety Authority from May 2004 through September 2008, facilities identified patient transport Incidents and Serious Events having problems with communication, intravenous lines, monitoring and other issues in 280 reports. This article will examine risk reduction strategies to ensure the safe intrahospital transport of the non-ICU patient, including but not limited to the development of an intrahospital transport team for the non-ICU patient, standardization of patient handoff communication tools used during transport, and a robust educational program for unlicensed hospital transport personnel as ways to ensure the accurate exchange of patient information, to decrease the number of adverse events, and to promote optimal care.
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