Vital Signs. Location: Norman, Okla. Type: City-owned public trust, non-teaching. Beds: 337 beds (Norman Regional Hospital), 45 beds (Moore Medical Center). Distinction: Norman Regional Health System, a public hospital system, ranks in the top 5 percent of U.S. hospitals on a composite of 23 process-of-care quality measures. More than 2,000 public and private hospitals were eligible for the analysis. Timeframe: July 2007 through June 2008. See Appendix for full methodology. This case study describes the strategies and factors that appear to contribute to high adherence to "core" measures at Norman Regional Health System. It is based on information obtained from interviews with key hospital personnel, publicly available information, and materials provided by the hospital during June to October 2009.
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