Organizing for higher performance: case studies of organized delivery systems : series overview, findings, and methods

Organizing for higher performance: case studies of organized delivery systems : series overview, findings, and methods

Collection:
Health Policy and Services Research
Series Title(s):
Case study. High-performing health care organization
Author(s):
McCarthy, Douglas, author
Mueller, Kimberly, author
Contributor(s):
Commonwealth Fund, issuing body.
Publication:
[New York, N.Y.] : Commonwealth Fund, July 2009
Language(s):
English
Format:
Text
Subject(s):
Delivery of Health Care, Integrated -- organization & administration
Organizational Case Studies
Quality Assurance, Health Care -- organization & administration
Quality Indicators, Health Care
Electronic Health Records
Electronic Prescribing
Health Services Accessibility
Patient Care Team
Patient-Centered Care
Patient Satisfaction
Peer Review
Reimbursement, Incentive
Humans
United States
Genre(s):
Technical Report
Abstract:
Fifteen case studies illustrate how diverse types of organized health care delivery systems promote higher performance through information continuity, patient engagement, care coordination, team-oriented care delivery, continuous innovation and learning, and convenient access to care. Those attributes are supported by values-driven leadership, interdisciplinary teamwork, integration and aligned incentives (both at the organizational and provider level), accountability, and transparency. Commonly reported results include improved clinical quality of care and control of chronic diseases, increased patient satisfaction, shorter waiting times, and reduced hospitalizations, emergency visits, and prescription drug expenses. The experience of these organizations supports recent recommendations by The Commonwealth Fund Commission on a High Performance Health System to stimulate greater organization of health care in the United States.
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
Extent:
1 online resource (1 PDF file (37 pages))
Illustrations:
Illustrations
NLM Unique ID:
101547553 (See catalog record)
Permanent Link:
http://resource.nlm.nih.gov/101547553