Organizing for higher performance: case studies of organized delivery systems : series overview, findings, and methods
- Collection:
- Health Policy and Services Research
- Series Title(s):
- Case study. High-performing health care organization
- Author(s):
- McCarthy, Douglas, author Mueller, Kimberly, author
- Contributor(s):
- Commonwealth Fund, issuing body.
- Publication:
- [New York, N.Y.] : Commonwealth Fund, July 2009
- Language(s):
- English
- Format:
- Text
- Subject(s):
- Delivery of Health Care, Integrated -- organization & administration Organizational Case Studies Quality Assurance, Health Care -- organization & administration Quality Indicators, Health Care Electronic Health Records Electronic Prescribing Health Services Accessibility Patient Care Team Patient-Centered Care Patient Satisfaction Peer Review Reimbursement, Incentive Humans United States
- Genre(s):
- Technical Report
- Abstract:
- Fifteen case studies illustrate how diverse types of organized health care delivery systems promote higher performance through information continuity, patient engagement, care coordination, team-oriented care delivery, continuous innovation and learning, and convenient access to care. Those attributes are supported by values-driven leadership, interdisciplinary teamwork, integration and aligned incentives (both at the organizational and provider level), accountability, and transparency. Commonly reported results include improved clinical quality of care and control of chronic diseases, increased patient satisfaction, shorter waiting times, and reduced hospitalizations, emergency visits, and prescription drug expenses. The experience of these organizations supports recent recommendations by The Commonwealth Fund Commission on a High Performance Health System to stimulate greater organization of health care in the United States.
- Copyright:
- Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
- Extent:
- 1 online resource (1 PDF file (37 pages))
- Illustrations:
- Illustrations
- NLM Unique ID:
- 101547553 (See catalog record)
- Permanent Link:
- http://resource.nlm.nih.gov/101547553