Scott & White Healthcare: opening up and embracing change to improve performance

Scott & White Healthcare: opening up and embracing change to improve performance

Collection:
Health Policy and Services Research
Series Title(s):
Case study. Organized health care delivery system
Author(s):
McCarthy, Douglas, author
Mueller, Kimberly, author
Contributor(s):
Commonwealth Fund, issuing body.
Publication:
[New York, NY] : Commonwealth Fund, January 2010
Language(s):
English
Format:
Text
Subject(s):
Multi-Institutional Systems
Organizational Case Studies
Organizational Innovation
Texas
United States
Genre(s):
Technical Report
Abstract:
Founded in 1897 in Temple, Texas, Scott & White is the largest multispecialty health care system in the state, and delivers a comprehensive continuum of care to its health plan members and constituents. Along with a tradition of supporting scholarship in medicine, the system's mission includes contributing professionally to advancements in the domains of medical research and education. Evolving network composition and provider reimbursement strategies have been associated with reported improvements in productivity as well as quality and patient satisfaction outcomes. These quality improvements are linked to greater system efficiency through oversight by physician and administrator leadership teams. Scott & White espouses a shared culture and values, characterized by the vision and expectation of continuous quality improvement, collaboration and peer accountability, the ability to look at the totality of patient care, and a willingness to embrace systemic change when necessary to help the organization achieve success.
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
Extent:
1 online resource (1 PDF file (15 pages))
Illustrations:
Illustrations
NLM Unique ID:
101537962 (See catalog record)
Permanent Link:
http://resource.nlm.nih.gov/101537962