Group Health Cooperative: reinventing primary care by connecting patients with a medical home

Group Health Cooperative: reinventing primary care by connecting patients with a medical home

Collection:
Health Policy and Services Research
Series Title(s):
Case study. Organized health care delivery system
Contributor(s):
McCarthy, Douglas.
Mueller, Kimberly.
Tillmann, Ingrid.
Commonwealth Fund.
Publication:
[New York, NY] : Commonwealth Fund, [2009]
Language(s):
English
Format:
Text
Subject(s):
Community Networks
Delivery of Health Care, Integrated
Group Practice -- organization & administration
Health Maintenance Organizations -- organization & administration
Organizational Case Studies
Patient-Centered Care
Primary Health Care -- organization & administration
Communication
Electronic Health Records
Evidence-Based Medicine
Hospital Administration
Hospital-Physician Joint Ventures -- organization & administration
Medical Informatics
Models, Organizational
Organizations, Nonprofit
Patient Care Team
Practice Management
Quality Assurance, Health Care -- organization & administration
Humans
Idaho
United States
Washington
Genre(s):
Technical Report
Abstract:
Group Health Cooperative (GHC) is a nonprofit, consumer-governed health care organization serving 580,000 members in Washington State and Idaho through an integrated multispecialty group practice and a network of community providers. Integrated financing and delivery--supported by a partnership between health plan administrators and medical group physicians--enable GHC to launch innovations and organize services in ways that make the most sense operationally and clinically. Exemplifying this approach is GHC's implementation of a patient-centered medical home model of primary care that enhances the roles of a multidisciplinary care team and uses electronic health records to deliver proactive, coordinated care. Information technology is a key to improving patients' communication with their care team, engaging them in evidence-based care, and reducing fragmentation of services. GHC is using "lean" techniques to involve care teams and other frontline staff in standardizing their work, an approach that can likely be expanded to include other organizations.
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
Illustrations:
Illustrations
NLM Unique ID:
101537931 (See catalog record)
Permanent Link:
http://resource.nlm.nih.gov/101537931