Vital Signs. Location: Holland, Mich. Type: Private, nonprofit hospital. Beds: 209. Distinction: Top 3 percent in composite of seven pneumonia process-of-care measures, among more than 2,800 hospitals (more than half of U.S. acute-care hospitals) eligible for the analysis. Timeframe: July 2007 through June 2008. See Appendix for full methodology. This case study describes the strategies and factors that appear to contribute to high performance on pneumonia process-of-care measures at Holland Hospital. It is based on information obtained from interviews with key hospital personnel, publicly available information, and materials provided by the hospital during June through September 2009.
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