Vital Signs. Location: Jefferson City, Mo. Type: Faith-based, full-service hospital, part of the not-for-profit SSM Health Care system. Beds: 167. Distinction: Top 1 percent (with a score of 97.9% compliance) in composite of 24 process-of-care quality measures, among more than 2,000 hospitals--about half of U.S. acute-care hospitals--eligible for the analysis. Timeframe: January through December 2007. See Appendix A for full methodology. This case study describes the strategies and factors that appear to contribute to high adherence to process-of-care, "core" measures at St. Mary's Health Center. It is based on information obtained from interviews with key hospital personnel and materials provided by the hospital from October 2008 through March 2009.
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)