Official websites use .gov A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Embracing accountability: physician leadership, public reporting, and teamwork in the Wisconsin Collaborative for Healthcare Quality
Embracing accountability: physician leadership, public reporting, and teamwork in the Wisconsin Collaborative for Healthcare Quality
This case study of the Wisconsin Collaborative for Healthcare Quality (WCHQ) describes the origin and operational tenets of a "bottom-up" physician-led organization that has achieved voluntary public reporting of comparative performance information in both ambulatory and hospital settings. Tenets crucial to the observed success in physician engagement include: 1) an unrelenting focus on quality of care as the goal of reporting; 2) performance data that meet scientific standards of validity and reliability; 3) creation of standard measures to assure applicability to all sites; and 4) mutual sharing of best practices. The WCHQ organization links executives and professional staffs in multi-tier networks that balance national standards with local realities and identify actionable solutions. In 2007, the author conducted 31 personal interviews with executives of the provider organizations that form WCHQ's membership, along with other members of the governing board (business partners and state society officials), and WCHQ staff.
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)