Improving patient satisfaction surveys to assess cultural competence in health care

Improving patient satisfaction surveys to assess cultural competence in health care

Collection:
Health Policy and Services Research
Author(s):
Morales, Leo Sergio.
Contributor(s):
Puyol, Juan Antonio.
Hays, Ron D.
California HealthCare Foundation.
Publication:
[Oakland, Calif.] : California HealthCare Foundation, c2003
Language(s):
English
Format:
Text
Subject(s):
Delivery of Health Care -- organization & administration
Health Care Surveys -- methods
Patient Satisfaction
Quality Assurance, Health Care -- methods
Cultural Diversity
Data Collection -- methods
California
Copyright:
Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
Extent:
73 p.
NLM Unique ID:
101193782 (See catalog record)
ISBN:
9781932064308 and 1932064303
Permanent Link:
http://resource.nlm.nih.gov/101193782