Improving patient satisfaction surveys to assess cultural competence in health care
Puyol, Juan Antonio.
Hays, Ron D.
California HealthCare Foundation.
- [Oakland, Calif.] : California HealthCare Foundation, c2003
- Delivery of Health Care -- organization & administration Health Care Surveys -- methods Patient Satisfaction Quality Assurance, Health Care -- methods Cultural Diversity Data Collection -- methods California
- Reproduced with permission of the copyright holder. Further use of the material is subject to CC BY license. (More information)
- 73 p.
- NLM Unique ID:
- 101193782 (See catalog record)