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41. Descriptive study of three disability competent managed care plans for Medicaid enrollees

42. Participant-directed services in managed long-term services and supports programs: a five state comparison

43. Changes at community health centers, and how patients are benefiting

44. Memorial Healthcare System: a public system focusing on patient- and family-centered care

45. The New York City Health and Hospitals Corporation: transforming a public safety net delivery system to achieve higher performance

46. On the road to a high performance health system: changing course and making history : invited presentation : House of Representatives Steering and Policy Committee : Forum on the Urgent Need for Health Care Reform

47. Organizing for higher performance: case studies of organized delivery systems : series overview, findings, and methods

48. A new era in American health care: realizing the potential of reform

49. Promising practices for patient-centered communication with vulnerable populations: examples from eight hospitals

50. Parkwest Medical Center: focusing on patient and staff satisfaction