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11. Women's connections to the healthcare delivery system: key findings from the 2017 Kaiser Women's Health Survey

13. Helping patients plug in: lessons in the adoption of online consumer tools

15. Electronic release of clinical laboratory results: a review of state and federal policy

17. Implementing national health reform in California: payment and delivery system changes

19. Measuring the impact of patient portals: what the literature tells us

20. Patient-to-patient aggression in the inpatient behavioral health setting