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4. Best practices in specialty provider recruitment and retention: challenges and solutions

5. Beyond the count: preventing retention of foreign objects

8. Coming out of crisis: patient experiences in primary care in New Orleans, four years post-Katrina : findings from The Commonwealth Fund 2009 survey of clinic patients in New Orleans

10. Communication practices to improve patient and family engagement: 10 ways to identify and engage family caregivers in hospitals

11. A conceptual framework for improving isolation awareness in Pennsylvania acute care hospitals

12. Connect, collaborate, communicate: the story of the EDM Forum

13. Connecting remote cardiac monitoring issues with care areas

15. Diagnostic error in acute care

17. Errors in radiation therapy

19. Family members advocate for improved identification of patients with dementia in the acute care setting

20. Gauging the threat: media coverage of pandemic and avian flu : based on interviews among journalists : conducted on behalf of : Trust for America's Health and Mailman School of Public Health at Columbia University

21. Group Health Cooperative: reinventing primary care by connecting patients with a medical home

25. Immigrant networks and the take-up of disability programs: evidence from U.S. census data

26. Implementing a safe patient handling and movement program in a rehabilitation setting

27. Improving care for patients with autism spectrum disorder in the acute care setting

28. Managing patient access and flow in the emergency department to improve patient safety

29. Medication errors associated with documented allergies

34. Oklahoma Heart Hospital: clinician leaders establish culture of quality

36. Parkview Medical Center: underscoring the importance of communication on pneumonia care

39. Point-of-care technology: glucose meter's role in patient care

41. Providing language services in small health care provider settings: examples from the field : field report

42. Providing language services in state and local health-related benefits offices: examples from the field

43. Public health preparedness: progress and challenges since September 11th, 2001 : a progress report

45. Racial, cultural, and ethnic factors affecting the quality of end-of-life care in California: findings and recommendations

46. The role of Medicaid managed care in health delivery system innovation

48. Safe intrahospital transport of the non-ICU patient using standardized handoff communication

50. Section 1115 Medicaid expansion waivers: implementation experiences : findings from structured interviews in Arkansas, Indiana, Iowa, & Michigan : final report