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1. The role of ombudsmen in assuring quality for residents of long-term care facilities: straining to make ends meet

2. Medigap enrollment and consumer protections vary across states

4. Employer health benefits: 1999 annual survey

8. Price transparency efforts accelerate: what hospitals and other stakeholders are doing to support consumers

10. What worked and what's next?: strategies in four states leading ACA enrollment efforts

11. Survey of Health Insurance Marketplace Assister Programs: a first look at consumer assistance under the Affordable Care Act